0844 871 3020BOOK NOW
ATG TheatreCard bookings open 2 October
General bookings open 4 October
Calls cost up to 7p per minute, plus your phone company's access charge.
Groups Bookings: 0333 009 5392 (10am-6pm, Mon – Fri.)
Calls charged at local rate.
Access Bookings: 0800 912 6971
Stage Door / Admin:*: 01865 320760
To find out where we are please enter our postcode OX1 2AG into Google maps
Parking in central Oxford can sometimes be difficult so customers are advised to use the park & ride facilities when possible. For more information on parking please visit the Oxford City Council website or the Park and Ride website.
Get up to the minute live Frixo traffic updates.
For customers arriving by train, the station is only a ten minute walk from the theatre. For times and more information please visit The Train Line
Coaches and Mini-Buses
George Street: There is no parking or dropping off in George Street at all without a permit. A permit will be needed for coaches/mini buses to enter Oxford City Centre and will be specific to that evening’s performance with set times. There is no parking permitted anywhere on George Street. To apply for a permit, you will need to call 0845 634 4466 (Parking Shop on Speedwell Street). Coaches without a permit cannot go any further than the bus lane junction at the end of Gloucester Street.
Beaumont Street: There are various restrictions on Beaumont Street. Coaches are allowed to drop off and pick up, but for no longer than five minutes in the loading bay or the coach stop just past the Randolph Hotel on the left hand side.
If the mini bus is less than thirteen seats (including driver) then they are able to park in the pay and display until 6.30pm.
Access Booking line: 0800 912 6971
New Theatre's Visual Story: a visual resource to help prepare visitors for a new experience and to help them become familiar with new surroundings and what to expect. Click here to download it.
Venue Access Information
There is level access to the Box Office and main foyer on George Street. The front doors to the foyer and Box Office areas can be operated automatically by a push button.
There are four wheelchair positions located at the rear of the Stalls, with room for one companion to sit alongside. This area is accessed by our wheelchair lift, which Front of House staff will be available to assist where necessary, and would also be happy to purchase drinks and merchandise on your behalf.
Anyone that transfers from a wheelchair to a seat must be able to walk to the nearest fire exit unaided. Wheelchairs that are not needed during the show will be stored safely away by our Front of House staff.
The New Theatre is equipped with an infrared sound amplification system. To access the infrared system please request receiving equipment from the Box Office on the day of the show. The Box Office staff can provide you with a ‘pack’ which includes a sterilised headset, charged battery and a user guide for the system. We do ask that these be returned after the show to a member of Front of House staff.
Induction Loop Necklace
Suitable for persons wearing a hearing aid, the induction loop necklace is worn around the neck. Whilst wearing the necklace, switch your hearing aid to the 'T' setting and the sound is amplified. The necklace has an adjustable volume control.
This device amplifies sound through ear-pieces similar to regular headphones. Suitable for persons without a hearing aid.
We also provide a hearing loop system and run occasional signed and audio described performances. For a list of dates and shows please call our Access line on 0800 912 6971.
Guide, hearing and other working dogs are welcome in all parts of the theatre. If you wish to bring your guide or hearing dog to the theatre, please advise the Box Office when booking your tickets, we can then organise a member of staff to care for your dog during the performance and provide your dog with some drinking water.
Please note some shows include special effects, e.g. strobe lighting, smoke, pyrotechnics and loud bangs.
Accessible toilets are located in the main foyer and front right-hand stalls. There is an emergency call-point in all accessible toilets, should you need to call for a member of staff.